Date: Tue 29 April, 2:10 pm – 3:40 pm

Location: PACIFICO Yokohama, Room G221

Register: at https://chi2025.acm.org/chi-2025-registration-is-now-open/

Developing people is a key part of our work as academics, whether as leaders, managers or supervisors. Yet we are rarely trained how to play these roles. Responsibility can weigh heavily to give the right advice and have the answers. Is this the best approach?  This course will offer a set of practical conversational techniques that focus on the power of good listening and asking good questions. Such a coaching mindset is much more effective for helping people develop as independent resourceful academics/researchers. It also means you doing less to achieve more.

 Intended Audience(s)

This course is suitable to anyone in a leadership, management or supervisory position. While examples will largely be drawn from an academic context, the skills are generic and directly applicable to anyone in research, academia or industry.

Content

The content of the course will be delivered in one 75-minute session:

·       How a coaching mindset fits as part of an overall toolkit of interactional roles we can play.

·       Why the ‘advice’ monster can be counter-productive to helping people develop and also creates an extra burden of responsibility.

·       An evidence-based approach for a coaching mindset based on good listening skills and good questioning skills, with example questions.